Privacy Policy
Privacy Policy
Effective Date: April 15, 2025
Wolike (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://wolike.shop (the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
For questions about this policy, you can contact us:
- Email: connect@wolike.shop
- Phone: +86 18219259267
- Website: https://wolike.shop
1. Information We Collect
We may collect the following categories of personal information:
- Personal Identifiers: Name, email address, phone number, billing and shipping address.
- Account Information: Login credentials, order history, preferences.
- Payment Information: Payment card details or transaction details processed securely via third-party providers.
- Technical Data: IP address, browser type, operating system, referring URLs, device information.
- Cookies and Tracking Data: Usage data, preferences, and browsing behavior on our Site.
2. How We Use Your Information
We process your personal data for the following purposes:
- To provide, operate, and maintain our Site and services.
- To process and fulfill your orders, payments, and shipping.
- To respond to inquiries, customer service requests, or complaints.
- To send you important updates, transactional emails, and promotional offers (with your consent).
- To improve our website functionality, user experience, and security.
- To comply with legal obligations, including tax and accounting requirements.
3. Legal Basis for Processing (EU/EEA Users)
For individuals in the European Union (EU) and European Economic Area (EEA), we process personal data under the following lawful bases:
- Consent – when you voluntarily provide data or subscribe to marketing.
- Contract – to perform our obligations when you make a purchase.
- Legal Obligation – to comply with applicable laws and regulations.
- Legitimate Interests – to improve our services, prevent fraud, and ensure security.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Payment processors, shipping carriers, IT and hosting providers.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
- Legal Requirements: When required to comply with law, legal processes, or governmental requests.
- Protection of Rights: To protect the safety, rights, or property of Wolike, our users, or others.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Recognize returning visitors.
- Analyze traffic and user behavior.
- Deliver targeted advertisements and personalized content.
You may disable cookies through your browser settings, but some features of our Site may not function properly.
6. Data Retention
We retain personal information only as long as necessary:
- To fulfill the purposes outlined in this policy.
- To comply with legal, tax, and regulatory obligations.
- To resolve disputes and enforce agreements.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights (EU/EEA and UK Users)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Restrict or object to our processing.
- Withdraw consent at any time (without affecting prior lawful processing).
- Request data portability.
- Lodge a complaint with your local supervisory authority.
To exercise these rights, contact us at connect@wolike.shop.
9. Rights for California Residents (CCPA)
If you are a California resident, you have the right to:
- Request disclosure of categories and specific pieces of personal information collected.
- Request deletion of your personal information (subject to certain exceptions).
- Opt out of the sale or sharing of your data (we do not sell personal data).
- Exercise your rights without discrimination.
You may make requests by emailing connect@wolike.shop.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws. We take steps to ensure your data is protected through contractual safeguards and compliance with applicable laws.
11. Children’s Privacy
Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will delete it promptly.
12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, you may contact us:
- Email: connect@wolike.shop
- Phone: +86 18219259267
- Website: https://wolike.shop